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Everyone has thought leadership ideas that can increase influence, grow exposure and promote profits.
The challenge is telling your story in the most compelling and authentic way possible—in your voice.

That’s what we do. Let's Connect:
303-621-6136 | mark@marklusky.com

We uncover your thought leadership story through interviews, research and synthesizing information from a variety of sources and perspectives. It’s somewhat akin to the famous “Vulcan Mind Meld” process made famous on Star Trek—without the theatrics!

The end product is thought leadership content that represents you accurately, completely and forcefully in the marketplace.

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The Happy Curmudgeon Blog   Empowering People to Speak Up and Speak Out!

While customer service departments and representatives generally are doing a better job of addressing consumer satisfaction in a timely and complete manner, it’s not always sufficient to rely on others to move the process forward. In some cases, the impacted customer needs to go further and farther to pierce the normal routes and get needed attention and resolution at other levels—typically higher up the food chain. While the challenge can seem daunting, it can be surprisingly straightforward and satisfying.

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4 practical, tactical tools to achieve the best ‘Customer Force of 1’ outcomes

There is an etiquette of sorts that will help ensure achieving the best possible Customer Force of 1 results from higher-ups in the organization you’re targeting for help and resolution. Here are four tips to help you get there...


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