MARK LUSKY COMMUNICATIONS
  • About
    • Key Elements
    • Mark Lusky
    • Mark's Published Books
  • Content Samples
    • Client Feedback
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  • Happy Curmudgeon Blog

“By itself, content is only words on a page. Its value derives from telling and amplifying a compelling story in a way that influences and engages.”



MARK LUSKY
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I have been working with Mark Lusky at Mark Lusky Communications for several months now and I can’t say enough about Mark and his service.  Mark has a unique ability to take rough ideas, concepts and draft content and turn it into a work of art, yet keeping the style and intent of me, the original writer.  We’ve collaborated on both simple and complex work.  Mark has become an integral part of my team of partners providing my clients, network and audience with well written content.  I not only value Mark’s skill and expertise in his craft, but also his guidance and ability to create cohesion across multiple streams of thought.  And most importantly, Mark helps me leverage and amplify the writings of a not so great writer to the maximum extent possible, allowing me to save time and energy.

- Bob Paden, The Growth Coach


More Kudos

“Customer Engagement” is getting your customers/clients to trust you, to believe in you, to like you, and therefore to do business with you. And then letting the world know about it—so that they, too, can check you out.


Mark Lusky Communications delivers time-tested ideas and insights combined with timely social media and SEO savvy.
Let's take it to the next step

As the world keeps revolving, it’s critical to evolve with it. However, it’s also vital to understand that many of today’s “big reveals” are traditional ideas propagated on steroids.

Instead of the centuries-old intimate marketplace, there’s a whole world that can hear and see your message. And many ways to ascertain your preferences and pain points through technological triage.
But, the essence of that message is the same as it’s always been.
And that’s where Mark Lusky Communications comes in.

Let's take it to the next step
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Got something to say? Let us help you tell your story.

Thoughts on Customer Service


Looking for new business contracts? Consider courting companies that are customer service stars. If a company scores high on customer service, it follows that they may also be committed to providing a high-quality product or service, and treating all their stakeholders well. Stakeholders include suppliers/vendors, partners, and employees. It improves the odds of working with a top-flight company that will treat you fairly and respect your contribution.
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The Happy Curmudgeon Blog   Empowering People to Speak Up and Speak Out!

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Mark Lusky aka The Happy Curmudgeon
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When ‘customer service stars’ present mixed reviews

Amazon gets high customer service marks. But, it’s employee treatment is controversial and, by most accounts, lacking. In contrast, Costco gets consistently high marks across both categories. As employees also are vital “customers,” mixed reviews can present a dilemma when deciding to court customer service stars as prospects.

It’s not necessarily an all-or-nothing scenario. It is truly in the eyes of the beholder—in this case, personal preferences and values.

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Let's Connect

303-621-6136 mark@marklusky.com

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"Thank for being you. I have to say, I’m very impressed with what you accomplished. I was telling my wife all about it. Kudos!"

Dan Mahoney , CPIA
Agent Broker at Insurance Group of Denver

"Mark is a writing genius! He has the uncanny skill of standing in the shoes of the target audience while coming from the mind of the client."

Kathie Blea, In Contact
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  • About
    • Key Elements
    • Mark Lusky
    • Mark's Published Books
  • Content Samples
    • Client Feedback
  • In the News
  • Happy Curmudgeon Blog