“By itself, content is only words on a page. Its value derives from telling and amplifying a compelling story in a way that influences and engages.”
MARK LUSKY
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Mark Lusky Communications delivers time-tested ideas and insights combined with timely social media and SEO savvy.
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Instead of the centuries-old intimate marketplace, there’s a whole world that can hear and see your message. And many ways to ascertain your preferences and pain points through technological triage.
But, the essence of that message is the same as it’s always been.
And that’s where Mark Lusky Communications comes in. |
Mark Lusky aka The Happy Curmudgeon
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When ‘customer service stars’ present mixed reviews
Amazon gets high customer service marks. But, it’s employee treatment is controversial and, by most accounts, lacking. In contrast, Costco gets consistently high marks across both categories. As employees also are vital “customers,” mixed reviews can present a dilemma when deciding to court customer service stars as prospects.
It’s not necessarily an all-or-nothing scenario. It is truly in the eyes of the beholder—in this case, personal preferences and values. READ MORE |
Let's Connect
303-621-6136 mark@marklusky.com
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